SMS Terms

Program Description

Crest Financial, operated by Crestar Financial Corp, offers an SMS messaging program that delivers financial research summaries, market commentary alerts, subscription confirmations, and other informational and educational content related to our services. By opting in to this program, you agree to receive recurring automated SMS and MMS messages from Crest Financial at the mobile phone number you provided. This SMS program is designed to supplement our email communications and keep you informed on topics relevant to your subscription.

Consent

By providing your mobile phone number and opting in through a subscription form on crestfiin.com, you provide your prior express written consent to receive recurring automated marketing and informational messages from Crest Financial. Your consent to receive SMS messages is not a condition of purchasing any goods or services from Crest Financial. You may withdraw your consent at any time by following the opt-out procedures described below.

Message Frequency

Message frequency varies depending on market conditions and the availability of new research content. You can expect to receive approximately 2 to 8 messages per month, though this frequency may vary. Crest Financial reserves the right to adjust message frequency at any time.

Message and Data Rates

Standard message and data rates from your mobile carrier may apply to messages you send and receive through this program. Crest Financial is not responsible for any fees or charges imposed by your wireless carrier. Please contact your carrier for details about your messaging plan and any applicable charges.

Opt-Out Instructions

To opt out of receiving SMS messages at any time, reply with any of the following keywords to any message you receive from Crest Financial: STOP, END, QUIT, UNSUBSCRIBE, or CANCEL. After sending any of these keywords, you will receive a one-time confirmation message, and no further SMS messages will be sent to your number unless you re-subscribe.

Help and Support

For assistance with our SMS program, reply HELP to any message you receive from Crest Financial. You may also contact us through our website contact form, via our support portal contact form, or by writing to us at 919 E Main St, Richmond, Virginia, 23261. Email: privacy@crestfiin.com.

Privacy and Data Use

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For complete details on how we handle your personal information, please refer to our Privacy Policy.

Age Restriction

Our SMS messaging program is intended for individuals who are 18 years of age or older. By opting in, you confirm that you are at least 18 years old. If we become aware that a person under 18 has opted in to our SMS program, we will promptly remove their number and cease all messaging.

Supported Carriers

Our SMS program is designed to work with major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers. However, coverage and message delivery are not guaranteed for all carriers or devices. Messages may be delayed or undelivered due to factors beyond our control, including carrier restrictions, network congestion, or device incompatibility.

Crest Financial is not liable for any delays, failures to deliver, or errors in the content of any SMS or MMS messages caused by carrier networks, technical issues, or other factors beyond our control. Carrier support may vary. T-Mobile and all other wireless carriers are not liable for delayed or undelivered messages.

Contact

If you have questions about these SMS Terms, please contact us through our website contact form, via our support portal contact form, or by writing to us at:

Crest Financial
Crestar Financial Corp
919 E Main St, Richmond, Virginia, 23261
United States
privacy@crestfiin.com